Terms and Conditions

 

1 - Objet

The present general conditions of sale are concluded between:

The company DINER D’ARTISTES, SARL with a capital of €20 000,00
152, bd Berthier 75017 Paris, registered with the PARIS RCS under no. 528-374-366

And

Any individual wishing to make a purchase on the website e - shop.dinerdartistes.com (this site is accessible via the url www.dinerdartistes.fr and www.dinerdartistes.com ).

Hereinafter referred to as "user".

These conditions aim to define the terms and conditions of sale to distance between DINER D’ARTISTES and the user of the control services passing through the payment and delivery. They regulate all the steps necessary to the placing of the order and track this order between the contracting parties on the site e - shop.dinerdartistes.com.
Any order implies the user's irrevocable adherence to these general conditions of sale, being specified that the parties agree that their relations will be governed exclusively by them, constitute the contract.
The user declares to have the capacity to form a binding contract, i.e. having legal majority and not be under guardianship or curatorship.
The user also States do not make purchases of products and DINER D’ARTISTES for resale.


Dîner D’artistes reserves the right to adapt or modify, for legitimate reasons, at any time the present general conditions of sale. In case of modification, it will be applied the General conditions of sale in force on the site e - shop.dinerdartistes.com at the time of placing of the order by the user.
However, if a condition were to fail, it would be considered be governed by practices in force in the area of distance selling companies have their headquarters in France.

 

2 - Our offer

e shop.dinerdartistes.com is a site that aims to offer the sale of articles and materials to the art of painting on porcelain.
Items offered for sale by artists dinner are those listed on the site e - shop.dinerdartistes.com to the day of the consultation of the site by the user. All product offerings and delivery terms are valid in metropolitan France, EEC, DOM - TOM within the limit of stocks available. In the event of unavailability of the product after placing your order, dinner of artists is committed to informing the user.

 

3 - Prices

The prices are indicated in Euros all taxes included.
These prices are excluding lump participation to the processing fee (port, packaging and preparation of the package according to the amounts in force).
They take account of the VAT applicable on the day of the order. Any change of the rate could be reflected in the price of products and articles, without that user is previously informed.
Dinner artists reserves the right to modify its prices, but undertakes to apply the rates in force shown to the user at the time of the recording of his order.

 

4 - Order

- Prior identification of the user
To place an order, the user must authenticate with email address and password. To first order, the user must create a user account.
This account will allow it to order online, save favorite articles, to follow his order history, print invoices.
The user must fill in a form, containing the following information: title, name, date of birth, full address delivery and billing, telephone number, an email address and a password.
This information is necessary so that the command can be stored and shipped.

- Order steps
The user declares having read and irrevocably accepted the present general conditions of sale before placing his order. The validation of the order is, therefore, express and irrevocable acceptance of prices and descriptions of products available for sale.
To enable the user to revisit his order before definitively validating it, dinner of artists created stages of validation and acceptance.
The command will be permanently saved to the last commit of the payment of the validated order screen. From the last click of acceptance, the command is considered irrevocable. It is planned, from the registration of the order, sending an email to the user. This email confirms that the command was taken into account by dinner of artists.
All the data provided by the user during the ordering process and confirmation of this command are worth proof of the transaction.

 

5 - Payment

Payment can be made online with the PAYPAL service, by CHEQUE or by transfer.
For customers resident abroad, we ask a payment by bank transfer.

- Payment online via Paypal
The user sets the order via the secure PAYPAL service directly by credit card or using his Paypal account, if you already have an account. The creation of a remaining optional Paypal account, artist dinner advocated you in create a to facilitated the settlement of your next orders. When payment by PayPal, they are the terms of use of Paypal that apply.

What is PayPal?

PayPal, c'est votre réflexe sécurité pour payer en ligne. Payez avec votre carte bancaire sans en communiquer le numéro au marchand. En plus, payez plus rapidement lorsque vous achetez en ligne.

Secure

Your credit card number is never revealed to merchants.
100% protection against any unauthorized payment made from your account.
Every purchase is confirmed by a receipt.

Practice
Pay more quickly when you buy online.
Pay with your card or your bank account. You have the choice.
You do not need to re-enter your information.
You already have a PayPal account? Use your PayPal account and adjust your order safely without communicating your bank details.

- Payment by check
To adjust an order by cheque send your payment to order Dîner D’artistes at the amount of your order. Your order will be processed upon receipt of your cheque and shipped after receipt thereof.

- Payment by bank transfer
You can pay your order by bank transfer. The validation of the order you will receive an email with payment information. We recommend this mode of regulation for commands whose amount is higher than €150 and for orders placed outside France and DOM.
Your order will be processed and shipped upon receipt of your bank regulation.

 

6 - Port, conditions and delivery costs

All of the deadlines are calculated in days (subject to validation of your order). The delivery date is calculated taking into account the preparation and shipping deadlines to which is added the delivery time of the carrier.
The products are delivered to the delivery address you have indicated during the ordering process.

- Delivery by mail to the address indicated by the user
The command is sent to the address indicated by the user when placing the order.
Dinner of artists cannot be held responsible for the issuance of a package to the wrong address, if this error is the result of the data supplied by the user when placing the order. Similarly, if the impossibility of delivery of the package to the user results from its done, the user will be refunded the amount of his order, net of the costs of processing and delivery of the parcel, and return.

- Removing in-store:

The user has the possibility to choose the withdrawal in store when placing the order. The command will then be removed the same day simply presenting you with your receipted invoice.

- Delivery area:
Metropolitan France, Europe according to zones,

- Rates and delivery times:

Delivery by mail (tracked) in France:

from your parcel shipping costs are calculated based on weight and costs are in force Colissimo Expert (follow package against signature). 
Your order can only exéder a maximum weight of 10Kg.

Free for all orders whose amount is equal where greater than €100.
Average delivery time 4 to 5 working days.

Withdrawal in store: free available immediately.

Delivery by mail (tracked) Europe according to zones:
from your parcel shipping costs are calculated based on weight and costs are in force Colissimo Expert (follow package against signature). 
Your order can only exéder a maximum weight of 5Kg.

 

 

7 - Right of withdrawal

7.1. cooling-off period

Any request for cancellation or return of goods shall be subject to our prior permission in writing by mail or email. The user has a period of 14 days from the date of delivery of the order. To return any item does not suit in its original, undamaged packaging, capsule of security or warranty intact, clean to re-marketing and ask Exchange in-store or a credit for the amount of your purchase by returning the article by post, without penalty, except for the expenses of return.


7.2. Exchange / return

1 ° / Exchange in our shops Dîner D’artistes.
We welcome you to resume your article and offer exchange or a credit for the amount of your purchase.
Your dinner of artists shop is located 152, boulevard Berthier 75017 Paris.

2 ° / in case of return by mail.
You can send us your articles in a package, at your expense, accompanied by the duly completed, in the original packaging to delivery. A credit for the amount will be returned to you.

For the France
Dîner D’artistes - 152, bd Berthier - 75017 Paris.
We will proceed to the refund by cheque within a maximum period of 30 days.

7.3. products excluded from the right of withdrawal

Attention: The returned items doors, incomplete, mutilated, damaged, capsule security or guarantee opened by the user are not included.

Customized or made according to the specifications of the user are also excluded from the right of withdrawal. As well as chandeliers and precious metals according to article L121-20-2 of the code of commerce. Books, sheets techniques and decals are excluded from the right of withdrawal for causes of possibilities of reproduction or copy.

 

8 - Transfer of ownership / transfer of risks

The transfer of ownership of articles for the benefit of the user is made on the day of the full payment of the price by the latter, and regardless of the date of delivery of those articles (law n ° 80-355 of 10 May 1980).
The transfer of risk of loss or deterioration of the items comes from delivery and receipt of the items by the user.

 

9 - claims/information

For any information, complaint or question relating to the present general conditions of sale or the proposed articles on the site e - shop.dinerdartistes.com, the user is invited to speak to the customer service of the company artists dinner:

By email :
Info@dinerdartistes.com

By phone
Service customer relationship: 01 42 12 03 19 (non premium rate since the France call).
Dîner D’artistes is at your disposal from 9:30 to 12:30 and from 14:00 to 19:00 from Tuesday to Friday, 10 h 00 to 13 h 00 and 14 h 30 to 19 h 00 Saturday.

By mail :
Dîner D’artistes
152, bd Berthier
75017 Paris

 

10 - Protection of personal data

Personal information
Personal information being needed for processing, the delivery of orders and the establishment of the invoices, collecting such information in the context of distance selling is required. These information are strictly confidential and are intended only for Dîner D’artistes.
Dinner of artists has full freedom to check the personal data provided by the user and to adopt measures deemed necessary (request for supporting documents) or cancellation of the order so that the person whose bank account is debited is one that has placed the order and to avoid any fraudulent use of credit card numbers.
In accordance with the French law n ° 78-17 of 6 January 1978 relating to data processing, files and liberties, the treatment of the personal information collected on the site e - shop.dinerdartistes.com was the subject of a declaration to the CNIL. The user has a right of access, modification, rectification and deletion of the data concerning him.
To exercise this right, the user must send a mail to the following address:

Dîner D’artistes
Customer service
152, bd Berthier
75017 Paris
Or by email at info@dinerdartistes.com.

Cookies
The user is informed that dinner artists site employs the use of cookies. The cookie is a computer file stored on the hard disk of the computer of the Client. It is intended to identify a previous visit by the customer on the Site. Cookies are used by dinner of artists that, in order to personalize your experience on our site.

The Client retains the ability to decline cookies by configuring your Internet browser. He loses the ability to customize the service that it is issued by the Site.

 

11 - Force majeure

Dinner artists shall not be liable providing all or part of its obligations under the present contract, if this failure is caused by an event constituting force majeure.

 

12 - Intellectual property

The entirety of this site is protected by the French laws and international intellectual property. All rights of reproduction are reserved. All the texts composing the pages of the site may, in accordance with article L122-4 of the code of intellectual property, subject to a any representation or reproduction, integral or partial, on any medium whatsoever, without the prior and express authorization of dinner artists.

 

Editor

,

 




Dîner D'artistes
152 bd Berthier
75017 Paris - France
SARL unipersonnelle,
RCS PARIS n° 528-374-366
Société au capital de 20 000,00 €

info@dinerdartistes.com
www.dinerdartistes.com

 

Technical realization


 

 

 

OB Design
Agence Conseil en Communication & Design
Création & Exécution, Sites Internet, Evènementiel
280, av du Maréchal Juin - 92100 Boulogne-Billancourt - France
Entreprise Individuelle (EI) - SIREN n° 520-400-110

contact@ob-design.fr
www.ob-design.fr

 

Accommodation


 

AMEN SASU
12-14, Rond-Point des Champs Elysées
75008 Paris - France
RCS Paris: 421 527 797 000 11
Société au capital social de 37 000 €
www.amen.fr

 

13 - Liability

The company Dîner D’artistes has, for all stages of access to the site, the process of ordering, delivery or subsequent services, as an obligation of means. Its not be held liable for all inconveniences or damages inherent to the use of the Internet, including rupture of the service, an external intrusion or the presence of computer viruses, or qualified fact of force majeure, in accordance with the case-law.
Furthermore, artists dinner disclaims its responsibility for any breach of its contractual obligations in the event of a force majeure or fortuitous, including, without this list being exhaustive, strike, fire, natural disaster, failure and generally any event does not allow the proper execution of orders.

 

14  - Integrality

In the case where one of the clauses of this contract would be null and void by a change of legislation, regulation or by a court decision, this cannot in any way affect the validity and compliance with the present general conditions of sale.

 

15 -  Period

These conditions apply throughout the online services offered by the company Dîner D’artistes.

 

16 - Conservation and archiving of transactions

The computerized registers, preserved in the computer systems of the company Dîner D’artistes are considered as proof of communications, orders and payments that occurred between the parties.
The archiving of order forms and invoices is carried out on a reliable and sustainable way support to correspond to a true and lasting copy in accordance with article 1348 of the civil code.

 

17 - Applicable law - disputes

The parties agree that the present general conditions of sale are subject to french law. The language of this contract is the French language.
In case of dispute, the parties undertake, before any judicial action to seek an amicable solution.
Only the french courts shall have jurisdiction.

Last updated 16/01/2016